INNSiDE by Meliá Frankfurt Ostend

Excellent Location and Top-notch Service I stayed at INNSIDE Ostend by Meliá twice: the first stay was from October 18-22 and the second was from October 24-25. The hotel is in a very convenient location, and the property itself is clean and beautifully designed. During my first stay, there was an issue with my booking at check-in, as the reservation could not be found initially. The staff quickly registered me under new conditions, but later confirmed that my original booking was indeed in the system. It was an error on their end, which they promptly corrected. I want to thank the entire hotel staff for maintaining such a high level of service, especially the reception team. They were patient, understanding, and resolved the issue with professionalism, all while keeping a positive attitude and a smile—something that is becoming rare in many service industries nowadays. Overall, I had a pleasant experience, and I look forward to staying here again!

I had a wonderful stay at this hotel! The service was excellent, and the staff were friendly and attentive. The rooms were comfortable, clean, and well-maintained, making it easy to relax after a busy day. I especially enjoyed the sauna and the gym, which added a nice touch to my stay. The hotel is conveniently located, close to the U-Bahn and within easy reach of the city center, making it perfect for exploring the area. The food was also great, with a good variety of delicious options for breakfast. We had halfboard so we enjoy every evening 3 course dinner which was always tasty and fantastic. You could choose from 3 options for maincourse. Overall, it was a fantastic experience, and I’d highly recommend this hotel to anyone visiting the area!

Excellent Location and Top-notch Service I stayed at INNSIDE Ostend by Meliá twice: the first stay was from October 18-22 and the second was from October 24-25. The hotel is in a very convenient location, and the property itself is clean and beautifully designed. During my first stay, there was an issue with my booking at check-in, as the reservation could not be found initially. The staff quickly registered me under new conditions, but later confirmed that my original booking was indeed in the system. It was an error on their end, which they promptly corrected. I want to thank the entire hotel staff for maintaining such a high level of service, especially the reception team. They were patient, understanding, and resolved the issue with professionalism, all while keeping a positive attitude and a smile—something that is becoming rare in many service industries nowadays. Overall, I had a pleasant experience, and I look forward to staying here again!

Good value for money. In times of rising hotel prices for one night, it was good that the amount was actually alright and not too crazy. The hotel was nice, the room was nice too, staff was friendly. Room had a mini bar so you had something to drink upon arrival. They also have a free candy bar at reception.

Very nice modern business hotel, all in white, everything freshly renovated, modern style, materials, technology. Very good stable WiF. Large room with an excellent king size bed. Toilet is seperate to large bath room, good shower, good water pressure, rain shower. The room had a wooden floor and was superbly cleaned. Modern and new furniture in the room, very attractive lighting concept. Breakfast was standard;: good but unspectacular. Hotel has a good parking garage, which requires prior reservation. Modern and super clean Sauna where towels and bath robes are provided. Hotel Gym has high end equipment. Hotel is located in Frankfurt East with immediate and easy access to the wide public transport system.